FAQs
What is included in the plastics identification workshop course?
The course includes:- A kit with samples of 21 types of non-toxic plastics (18.5 x 11 x 1 cm, 200 grams) sent to your home by DHL.- Access to our platform at www.plasticrecyclingexperts.com where you can download an 88-page document with detailed information on more than 30 plastics.- Access to streaming audiovisual material to learn about plastics generalities, perform identification tests and follow the course step by step and quick tests for each chapter to reinforce the learning obtained.- Digital certificate of participation in the course (PDF).
What language is the course available in?
The course is currently dubbed into English and with the possibility of subtitles in several languages.
How are the plastic samples sent?
The samples are shipped by international parcel via DHL. Once you complete your purchase, you will receive a tracking number to track your shipment.
What is the estimated delivery time for the sample box?
Delivery time varies depending on your location, but international shipments generally take 5 to 10 business days. We will provide you with a tracking number so you can monitor the progress of your package.
How much does international shipping cost?
The cost of international shipping is included in the price of the course. You will not have to pay additional fees for shipping the plastic sample case. However, there may be import customs charges, delays, fees, or any other charges that you will have to cover, in which case DHL or the local courier will contact you and let you know. These expenses will have to be covered directly to the parcel or competent authority that is requesting the shipment. If these costs are not covered and you do not receive the course material, you will not be able to claim a refund from the company.
How do I access the course material?
Once you purchase the course online and the receipt of the funds is confirmed within the first 24 to 36 hours, you will receive a username and password to access our platform at www.plasticrecyclingexperts.com, where you can view the audiovisual material in streaming and download the 88-page document.
Is it possible to take the course at any time?
Yes, the course is completely online, and you can access it at any time that is convenient for you. Access to the platform is unlimited so you can progress at your own pace.
Does the course have an evaluation or certification?
Yes, at the end of the course you will have an evaluation to measure your knowledge. If you pass, you will receive a certificate of completion issued by Economía Circular del Plastic S de RL de CV.
How can I pay for the course?
You can pay for the course through our platform with debit or credit card, using the PayPal or Stripe platform, which will define the exchange rate that you will have to cover to have your access. All payments are processed securely.
What happens if I have problems with the access to the course or the delivery of the kit?
If you have any problems, you can contact us directly through our support email or through the chat on our platform. Our team will be happy to assist you with any questions or issues.
Can I purchase the course anywhere in the world?
Yes, the course is available to customers all over the world. We ship the sample kit internationally without any problem.
Do I need to have previous knowledge of plastics to take the course?
No, the course is designed for people with different levels of knowledge, from beginners to professionals interested in expanding their knowledge of plastics identification.
Is there a minimum age to take this course?
Because this course involves some physicochemical testing of plastic samples, it is recommended that you are at least 18 years of age, or that you do the tests under adult supervision.
What if I selected basic access and want to upgrade to premium?
This change applies only to customers who purchased their access within 12 hours of purchase. If you wish to make the change, send us an email to recomx2019@gmail.com requesting the update of your access and the link to pay the difference in the course. Be sure to attach proof of payment for basic access.
